Practice Information

Operation Hours

Monday- Friday 7:00 am to 4:00 pm.

Saturday: 9:00 am to 12:00 pm

Phone Hours

Monday through Friday 8:30 to 12:00 am and 1:00 to 4:00 pm

Closed daily for lunch 12:00 p.m.- 1:00 p.m.

Saturday 9:00 am – 12:00 pm Emergency sick calls only.

Scheduled Closings

Holiday Hours

We are closed on the following holidays:

  • New Year: January 1, 2021
  • Memorial Day: May 31, 2021
  • Independence Day observed: Closed Saturday July 03, 2021 thru Monday, July 5, 2021. We will re-open on Tuesday morning at our regular time
  • Labor Day: September 6, 2021
  • Thanksgiving
    • November 24, 2021 Closed at 12:00 p.m.
    • November 25, 2021 (Closed all day)
    • November 26, 2021 (Closed all day, tentative)
  • Christmas
    • December 23, 2021 (Closed at 12:00 p.m.)
    • December 24, 2021 and December 25, 2021 (Closed all day)

We will resume our normal business hours December 27

Inclement Weather

In case of inclement weather, our recorded line is changed to reflect closings or late openings by 6:00 a.m. Please call 301-645-1133 to listen to the recording before proceeding to the office. In case of phone outages, you may also call our answering service at 301-609-5235 after 6 a.m. for weather updates.

Appointment Scheduling

Scheduling is organized so that any ill patient wishing to see the doctor will be able to do so on the same day in most cases. We ask that you call our office for same day appointment requests. When your child is ill and you are calling for a same day appointment, we will attempt to satisfy your request for a specific practitioner. If this is not possible, we will schedule your visit with whoever has a time slot available.

We can usually arrange for your child to see the practitioner of your choice for visits that are scheduled well ahead of time. Advance appointment requests may be made online or by calling our office during normal office hours. For advance appointments requested online, we will process these requests in a timely manner. You should receive a response within 24 hours, excluding weekends. Please contact our office if you do not receive a timely response.

We make every effort to honor all time commitments although certain circumstances are beyond our control. Unforeseen emergencies may occur, in which case your child will be seen as quickly as possible. We ask for parental understanding in these cases. Please be assured that should an emergency occur with your child, the physician will give your child the same careful needed attention.

There is a $25.00 fee assessed for all appointments before 8:00 a.m. or after 6:00 p.m. on weekdays and all patients seen on weekends. The State of Maryland has mandated that all Maryland insurance carriers must pay this charge to help cover the overhead of doctors opening early, staying late and opening on weekends. Your insurance company may apply this fee towards your deductible if you have one. These appointments are for patient convenience, the CPT code is 99050 if you would like to check your coverage for this fee beforehand.

For life threatening emergencies, please call 911 and notify our office within 24 hours so that we may meet your insurance carrier’s requirements.

Laboratory Test Results

Reports of blood tests, cultures, x-rays, etc. will be telephoned or mailed to you as soon as possible, unless a return appointment has been scheduled within a short period of time

Prescription Renewal Policy

All prescriptions and authorizations for renewals should be requested at least 72 hours beforehand. Requests for antibiotics will be denied as the patient needs to be seen. Medications for chronic illnesses require an appointment every (3) months. All requests are subject to physician approval. All online requests will receive notification of approval or denial. Upon approval of a request, the pharmacy you designated will be notified.

Referral Policy

Please inform us of your referral needs promptly. We kindly request 72 hours notice. Referrals are subject to physician approval, insurance specialist participation, and insurance company’s requirements. Please remember that Tricare requires a longer prior authorization period due to their processing procedures. Referrals for an initial visit to a specialist require an office visit with one of our physicians. Referrals for subsequent visits may be requested by calling our office during normal office hours.

Payment Plans

Automatic Credit Payment Agreement

Automatic credit payment agreements allow a charge to be placed automatically each month to your credit/debit card in the amount you designate. The charge will recur each month until the outstanding balance is paid in full, then it will automatically cease.

Standard Payment Agreement

Standard payment agreements allow you to make weekly, biweekly, or monthly payments by cash, check, or credit. These payments may be made by phone, in person or mailed to our office. Please do not mail cash.

Accepted Insurance Plans

Commercial Plans:

  • Aetna HMO/ PPO
  • Blue Cross Blue Shield- DC, MD, and PPO plan
  • Cigna Healthcare- HMO/ PPO
  • Coventry of Delaware
  • Multi Plan PPO
  • Tricare
  • United HMO/ PPO

We accept most PPO plans, please contact our billing department to verify your plan is accepted if you do not see it listed.

Medicaid Plans:

  • Aetna Better Health
  • Amerigroup
  • Maryland Medical Assistance
  • Maryland Physicians Care
  • Priority Partners
  • United Healthcare- Americhoice